What solutions do you recommend for backups?
We do not provide an integrated backup service, but you can backup your data yourself, either by running a backup server on our infrastructure or using »»
How do I use your API?
Please refer to the dedicated documentation for our cloud hosting API. »»
One of my servers is a backup of another. Can I specify that the two servers should be allocated on different physical hosts for better resilience?
Yes, although again this is only possible through the API at present. When you create the second server, pass in avoid:server plus a space-separated list »»
I use Hyper-V. Is it possible to upload Hyper-V disk images and use them on the ElasticHosts system?
Yes, although they must be converted first: our system requires either DVD or CD images in .iso format, or raw disk images. Microsoft’s VHD file »»
Can you provide consultancy on optimising my system for performance and scalability on your platform?
Most of our customers will be able to install and configure their systems themselves, but if you have particularly specialized requirements, we can offer consultancy and »»