When I sign up, can I continue to use the servers I created during the trial?
Yes. You can purchase subscriptions or add prepay balance at any time from inside your account. If you sign up before the end of your trial, »»
I am using a BSD system and it fails to boot normally. How can I fix this?
Some BSDs include a feature called ‘Machine Check Architecture’, which is intended to report hardware errors to the operating system. This is not suitable for use »»
How can I send email from my servers? Can you lift the SMTP (port 25) block?
We are happy to lift the SMTP block so you can send email from your servers. Please email support@elastichosts.com to request this, confirming that: »»
When attempting to use the API, I see a ‘Bad operation’ error message – why?
If you see this error message while attempting to access the API, you are sending arguments which the API server does not accept. One possibility is »»
What is the difference between IDE, SCSI and VirtIO drives? Which do you recommend?
If you’re not sure then you should stick with the IDE emulation, which offers good performance and compatibility. However, we believe that VirtIO drive types »»